Reopening UpdatesAll the information you need about the reopening of Hollywood Casino Aurora. We will continue to add information as it becomes available, please check back often.
Statement on the reopening of hollywood casino aurora
Hollywood Casino Aurora is thrilled to welcome you back once again. We are continuing to follow all CDC and IDPH guideline to provide you with a safe and fun gaming experience. We continue with our enhanced cleaning protocols, we have sanitizing stations located through out the casino for you to use, please observe social distancing, and thank you for wearing your mask.
- Casino Hours: 8 a.m. – 11 p.m., daily
- We will have limited capacity on our gaming floor.
- The installation of floor decals and signage to strictly enforce social distancing guidelines in areas where lines typically form.
- The number of slot machines and seats at tables games available will be limited.
- There will be no large drawings, tournaments, or special events.
- During Tier 1 Mitigation Measures outlets will have limited seating available for indoor dining. No bar service will be available, water and limited soft drinks will be available. Alcohol may be consumed within Take Two, VIP Lounge and Fairbanks Steakhouse.
- Take Two will be available for take-out and socially distanced indoor dining from 11 a.m. – 10 p.m. daily. Food may not be consumed at your game.
Health & Safety
- Team members and vendors will be required to wear masks and will undergo a health screening each day, including temperature checks, prior to their shift.
- Guests are required wear face masks to enter and throughout the duration of their visit.
- Slot machines will be thoroughly and regularly cleaned throughout the day.
- Sanitizer stations will be installed on the casino floor and be readily available throughout the facility.
The casino is open 8 a.m. – 11 p.m.
Slot machines are configured to meet social distancing requirements.
Table games have a maximum occupancy based on type of game.
The Poker Room will remain closed at this time.
The Sportsbook is now open!
Guests are required wear face masks to enter and throughout the duration of their visit.
There are no promotions currently scheduled. Please check back often for updates.
During Tier 1 Mitigation Measures outlets will have limited seating available for indoor dining. No bar service will be available, water and limited soft drinks will be available. Alcohol may be consumed within Take Two, VIP Lounge and Fairbanks Steakhouse.
Coat Check: Will remain closed at this time.
Valet: Will remain closed at this time.
Hollywood Casino Aurora has reopened.
Everyday, 8 a.m. – 11 p.m.
Due to Region 8 Mitigation measures and in accordance with IDPH and Illinois Gaming Board Guidelines our casino will operate under temporary hours opening at 8am and closing at 11pm. We will continue to deep clean while we are closed. Our casino floor will continue with strict procedures in place for the safety of our guests and Team Members. Sanitizer stations have been installed on the casino floor and are readily available throughout the facility. Guests who have COVID-19 symptoms such as cough, shortness of breath or breathing, fever, chills, muscle pain, sore throat or loss of taste or smell please stay home.
Dining and Nightlife
During Tier 1 Mitigation limited indoor dining options are available.
Take Two will be available for dine in and take-out.
Fairbanks Steakhouse will be available for dine in beginning February 4, 2021. No food may be consumed at your game.
Will I need to wear a mask at Hollywood Casino Aurora?
Yes, masks are required for all guests and must be worn during your entire visit. Hollywood Casino Aurora will not supply masks.
Do I have to wear a mask if I have a medical condition?
Yes, masks are required for all guests and must be worn during your entire visit.
What should I expect upon entry?
Guests will be required to self-screen for Covid related symptoms and risks, briefly remove masks at turnstiles for identification and must be able to present a valid ID to enter the property if asked by security, as we check ID's for guests that appear 30 years of age or younger. (approved ID’s consist valid Driver’s License, Passport, or Military ID)
Military ID must be accompanied by a state issued ID.
How will I enter Hollywood Casino Aurora?
Valet parking will be closed. The Parking Garage on the corner of Galena and River will be open and remains Free to all mychoice Card Holders. West Boarding parking and Entrance will be open and available for use as well. Owners Club and Elite members will have special lines marked at both the Main Entrance and West Boarding.
Will coat check be available?
Coat check will remain closed at this time.
Will my tier benefits be extended?
The 2020 Earning Period has been extended as well. Guests can earn tier points from January 1st, 2020 to April 30th, 2021.
What has happened to my previous offers and promotions?
All promotions and offers are expired. We are currently sending new offers.
Will I be able to play table games?
Yes, seating has been modified to promote social distancing on all table games. We are currently offering Blackjack and Roulette. No food or drink is permitted while at a Table Game. Masks are mandatory at all Table Games. Poker is currently unavailable.
Will there be handicap parking available?
Handicap parking is available at the West Boarding parking lot. The Parking Garage does offer handicap parking however the public walkway between the garage and the casino has stairs and is not wheelchair accessible. Our guests requiring wheelchair access are encouraged to use our West Boarding Entrance or be dropped off at the Handicap Valet or West Boarding Entrance however cars will not be permitted to stay there.
Will wheelchairs be available?
No, wheelchairs are not available at this time.
Will the Sportsbook be open?
The Sportsbook at Hollywood Casino Aurora is now open!
Am I able to park Valet?
Currently valet parking remains closed but West Boarding will be open on a daily basis until further notice.